The CCVP certification recognizes the increased importance placed on IT professionals of today who are responsible for integrating voice technology into underlying network architectures. Individuals who earn a CCVP certification can help create a telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches.

Cisco Voice over IP Fundamentals

• Traditional Voice Telephony
• Requirements of Voice on an IP Network
• VoIP Benefits and Services

Cisco Voice over IP

• Introducing Voice Over IP
• VoIP Network Technologies
• VoIP Network Architectures
• Building Scalable Dial Plans
• Calculating Bandwidth Requirements
• Allocating Bandwidth for Voice and Data Traffic
• Considering Security in VoIP Networks
• Configuring Voice Networks
• Configuring Voice Ports
• Adjusting Voice Interface Settings
• Configuring Dial Peers
• Configuring Voice Port Connections
• VoIP Signaling and Call Control
• Introducing Signaling and Call Control
• Introducing H.323
• Deploying and Configuring H.323
• Configuring SIP
• Configuring MGCP
• Comparing Call Control Models
• Improving and Maintaining Voice Quality
• Designing for Optimal Voice Quality
• Implementing CAC

QoS

• Introduction to IP QoS
• The Building Blocks of IP QoS
• Introduction to Modular QoS CLI and Auto-QoS
• Classification and MarkingModule
• Congestion Management
• Congestion Avoidance
• Traffic Policing and Shaping
• Link Efficiency Mechanisms
• QoS Best Practices

Implementing Cisco Unified CallManager

• Getting started with Cisco CallManager Release 5.0
• Administering Cisco CallManager Release 5.0
• Deploying Cisco CallManager Release 5.0 Endpoints
• Deploying a Dial Plan on CallManager Release 5.0
• Implementing Multi-site Deployments
• Enabling Features and Services
• Securing IP telephony
• Enabling IP video telephony
• Monitoring and Managing IP telephony

Implementing Cisco Voice Gateways and Gatekeepers

• Gateway Deployments Introducing Gateways Implementing H.323 Gateways Implementing MGCP Gateways Implementing SIP Gateways Implementing SRST Gateways
• Cisco IP Communiczations PSTN and PBX Imtegrations Introducing PSTN and PBX Trunks Implementing Analog Trunks Implementing CAS Trunks Implementing BRI and PRI Trunks Implementing QSIG Trunks
• Dial Plans on IOS Gateways Dial Plan Overview Implementing PSTN Dial Plans on IOS Gateways Implementing PSTN Dial Plans on IOS Gateways Implementing Multi Site Dial Plans on IOS Gateways Implementing Calling Privileges on IOS Gateways Implementing RSVP Based CAC
• Advanced Gateway Features Implementing Media Resources using IOS Gateway DSPs Implementing FAX Support on IOS Gateways Call Applicaitons on IOS Gagteways
• Gatekeeper Deployments Introducing Deployments Implementing Basic Gatekeeper Functionality Implementing Gatekeeper Call Adminsion Control Implementing Advanced Gatekeeper Functionality Implementing Gatekeeper Redundancy
• IP-IP Gateway IP-IP Gateway Overview Implementing IP-IP Gateways

IP Telephony Troubleshooting

• Applying Troubleshooting Methods
• Troubleshooting CallManager, Network, Signaling, and Dial Plans Troubleshooting the CallManager Signaling Architecture
• Troubleshooting AVVID Components
• Troubleshooting Network Infrastructure
• Applying Quality of Service in VoIP Networks
• Troubleshooting Unity Voice Mail Systems
• Escalating Trouble Tickets to TAC.

Inquire about the CCVP course now
Chicago: (312) 920-8822
Oak Brook: (630) 705-9999